Quick reference
For supervisors and reviewers
Your daily routine
Check the status dot. Green: all online.
Scan the wall. Look for "N missing" tags. Narrow the wall with the Area filter.
Handle alerts. Open the newest in the bell.
Clear the backlog. In Events, filter Review to unreviewed. Work Datasets → Review queue and the week's Accuracy checks.
Hand over. Check Awaiting review on Overview. Reports gives a PDF or CSV by area or shift. Report offline cameras.
Handling an event
Open it from the bell, Events or Incidents.
Look. Compare Annotated and Raw. Play the clip, Open full screen or Open in Playback. Alarm: Acknowledge alarm.
Decide. T Real violation: item missing. F Not a violation: the platform was wrong.
Follow up. Work it in Incidents if action is needed. Legal hold keeps the evidence.
Not a violation: the item was there or the box was not a person. Wrong zone or rule? Tell a supervisor.
Reading the Monitor
| You see | It means |
|---|---|
| Green ✓ OK | Every required item is present. |
| 2 missing | Two items not found. Amber Warning: not an event yet. |
Safety helmet 84% No Safety helmet | Found, with an icon, its PPE colour and its confidence. A person never shows an item and its absence together. Dashed No Safety helmet: the model sees it absent. |
| Can't see safety helmet | Hidden, not missing: the clock pauses. Only a bare head counts. |
| A name, Unknown or Possible match: | Security cameras: who it is, a face nobody enrolled, or a possible watchlist match. |
| No tag | Not judged yet: new, too small, or no rules in the zone. |
PPE colours on the wall
- Safety helmet
- Safety vest
- Goggles
- Gloves
- Safety boots
- Face mask
High pops up and reaches the bell. Pop-up with sound adds an urgent tone.
Medium reaches the bell.
Low reaches the bell and shows in lists.
Summary pills: ALERT, WARN, NOTICE.
Top bar at a glance
- Search. Jump to a page, camera, model, person, id or setting.
- Status dot. Green: well. Amber: connecting or no PPE model. Red: offline.
- Open count. "N open": violations to acknowledge or review. Bell: unread alerts.
- Alarms. "N alarms": banner and siren until acknowledged.
- Pins menu. Pins follow your account; an admin can pin for every screen.
Muting a noisy camera
In the bell, choose the bell-off icon on that camera's notification, then 10 minutes, 1 hour or today. This browser goes quiet; events still reach Events. Unmute in Notification settings, where each kind of alert is Bell only, Pop-up or Pop-up with sound.
Do not disturb (Notification settings) silences your pop-ups and tones for 15 minutes or more. The bell still counts, and alarms always sound.
Keyboard
- ⌘K or Ctrl K
- Search.
- ⌘B or Ctrl B
- Sidebar.
- T F
- Real violation or not a violation.
- ← →
- Previous, next image. Playback: Space plays, pauses; arrows step 1 s (Shift: 10).
- A R G
- Review queue: approve, reject, golden; N next box, 1–9 class. ? lists keys.
- Esc
- Close the bell list, the full-screen event viewer or leave Kiosk.
- ← → Space B + − 0
- Event viewer: snapshot or clip, play, annotated or raw, zoom, actual size.
Who can do what
| Admin | Everything. |
| Supervisor | Not users, settings, apps, models. |
| Reviewer | Watch, review, name people, export, PTZ. |
| Viewer | Play back only; no names, faces, export. Display accounts too. |
When something looks wrong
| What you see | Who | What to check |
|---|---|---|
| Camera is Offline | Admin IT | Power, network, then Test connection in Cameras → Edit. |
No frames or NO SIGNAL | IT | System page: is the vision heartbeat recent? |
| No events fire | Admin | An active PPE model, zone rules, the camera's PPE chip on, people big enough in the picture. |
| Recording paused | Admin | Storage: free space, Space saving, clean-up. A critical camera keeps recording. |
| The sign-in asks for a code | Everyone | Type the code from your authenticator app. Lost phone: Use a recovery code instead, or an admin turns off two-step sign-in. |
| Camera checked less than set (amber) | Admin | Cameras: Set to what fits lowers the rates to what the server manages, with Undo; or switch a check off on the camera. |
| App switched off, or camera paused | Admin | Apps: switch it on; nothing was deleted. Licence: paused cameras are kept. |
| Conveyor says Not live or Not counting | Admin IT | Do not trust the number. Check the camera and the System page. New batch starts a batch; a second press within 10 seconds is refused. |
Good to know
- Camera checks
- Each camera's chips (PPE, Security, Safety, Counting) switch a check on or off. Switching one off keeps its rules.
- Site and privacy
- Settings → Site: Time zone, Work shifts. Settings → Privacy (admin): pick the site's country, else the strictest rules apply.
- Playback
- Shows up to four cameras at once; export asks a reason and is signed. Cover faces and screens exports a covered, silent copy. Share safely checks a returned file and hides names, phone numbers, emails and ID numbers in the reason as a mark (Keep one if needed); reports have a Hide personal details switch. A Record sound camera plays muted.
- Trails and evidence
- Floor map: Replay this path for a picked person, or Replay. A dashed line is a gap no camera saw. Evidence pack needs a case reference and a reason.
- Search and find
- Video search: footage by description or picture. Find cameras: network cameras.
- Privacy desk
- Sidebar (admin): checklist, requests, consent, holds, breaches, documents, transfers.
- Updates
- Settings → Updates (admin): choose the .zip, Install. Roll back within 7 days.